Talent Pool - Casino (Betfair and Betnacional)

At Flutter Brazil, we are building the future of sports betting and online gaming through some of the most exciting brands in the market, including Betnacional and Betfair.

This Talent Pool was created for professionals who want to be considered for future opportunities within our Casino teams. By joining, your profile will become part of our recruitment database and may be reviewed for upcoming roles that match your background, experience, interests, and career aspirations.

We are looking for people who are passionate about the iGaming industry, digital entertainment, player experience, product innovation, and business performance. Whether your expertise is in Casino Operations, Gaming Products, CRM, Player Engagement, Commercial Strategy, Analytics, or other Casino-related functions, we want to get to know you.

Our Casino teams play an important role in delivering engaging, innovative, and responsible gaming experiences while supporting the sustainable growth of our brands in the Brazilian market.

If you are interested in other opportunities, please note that we have dedicated talent pools for different areas, available at the links below:

• Bilingual Customer Service Agent - São Paulo/SP
  
• Bilingual Customer Service - Recife/PE
• Sportsbook (Betfair and Betnacional)
• Casino (Betfair and Betnacional)
• Corporate Opportunities

As future opportunities become available, you may have the chance to contribute to strategic initiatives that enhance our Casino products, strengthen player engagement, and drive sustainable business growth across Betfair and Betnacional.

Depending on the area and role, you may work closely with local and global teams to optimize Casino operations, improve gaming experiences, develop engagement and retention strategies, analyze player behavior, and identify opportunities for product and commercial innovation.

You may also contribute to CRM initiatives, promotional campaigns, game portfolio management, performance analysis, and data-driven decision-making, helping our brands deliver relevant, entertaining, and responsible gaming experiences.

You will be part of an environment that values ownership, innovation, accountability, responsible gaming, and teamwork, where every contribution can help shape how we engage players, evolve our products, and deliver meaningful business impact.

We are interested in meeting professionals from different backgrounds, career stages, and areas of expertise. More than a perfect match on paper, we value people who are curious about the gaming industry, passionate about customer experience, open to learning, and motivated by meaningful challenges.

You may bring experience from Casino, iGaming, betting, digital entertainment, technology, e-commerce, CRM, analytics, or other customer-focused industries. Previous experience in Casino-related activities is valuable, but we also welcome professionals with transferable skills and a strong interest in developing their careers within the industry.

What matters most is your ability to understand customer needs, collaborate across teams, think analytically, adapt to change, and contribute to business performance while promoting responsible gaming practices.

We require a candidate who has achieved or is capable of the following:

• Demonstrates integrity, transparency, respect, and accountability in professional interactions and business decisions.
• Shows genuine interest in the Casino and iGaming industry, including digital gaming experiences, emerging trends, and player behavior.
• Communicates clearly, builds positive relationships, and collaborates effectively with multidisciplinary teams and stakeholders.
• Applies an analytical and problem-solving mindset, using information, performance indicators, and insights to support decisions.
• Keeps the player at the center of decisions, balancing engaging entertainment experiences with responsible gaming principles.
• Takes ownership, demonstrates initiative, and proactively identifies opportunities to improve processes, products, and performance.
• Understands the importance of player engagement, retention, customer experience, and sustainable business growth.
• Adapts quickly to changing priorities, evolving technologies, and the dynamic nature of the gaming industry.
• Demonstrates English communication skills, with proficiency requirements varying according to the responsibilities and seniority of each opportunity.
• Contributes to a culture based on ethics, collaboration, innovation, inclusion, high performance, and responsible gaming.

We love people who want to challenge themselves and are passionate about what they do. If you believe you can contribute in some areas and are eager to learn, we encourage you to apply 🚀

We work with contracts under the CLT regime or through service provision as a legal entity (PJ), depending on the position and according to prior agreement, observing the particularities of each format.

Benefits, working arrangements, and employment conditions may vary depending on the opportunity and will be communicated throughout the recruitment process.

This is a Talent Pool, not an application for a specific open position.

By submitting your application, you will join our recruitment database and may be considered for future Casino opportunities across Betfair and Betnacional that align with your professional background, skills, and career interests.

Joining this Talent Pool does not guarantee participation in a recruitment process or an employment offer. If a suitable opportunity becomes available, our Talent Acquisition team may contact you to discuss the position and potential next steps.

We look forward to getting to know you and exploring future opportunities together at Flutter Brazil!