# Senior Sales Operations Analyst at JoomPro

**Empresa:** Joom
**Local:** São Paulo, SP
**Modalidade:** Remoto
**Contrato:** CLT
**Publicada em:** 2026-11-04

## Descrição

JoomPro is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
JoomPro Brazil is proud to be Great Place To Work Certified™ — 82% of our team say it's a great place to work.
We are looking for an experienced Senior Sales Operations Analyst to join our sales operations team in Brazil. You will own the full sales cycle for mid-market and enterprise clients.
Responsibilities

Support key account managers across the full sales cycle in the mid-market and enterprise segments
Structure new types of sales proposals before signing: logistics setup, container and product details, payment procedures
Run post-sales operations: SLA tracking at each deal stage, deal certification checks, verification of procedure compliance
Resolve delivery delays, customs issues, returns and discounts
Coordinate with the supply team in China on stock, product details and shipping constraints
Design end-to-end processes for new sales flows and automate routine work with AI tools

3–5 years in sales operations or financial operations
B2B background
Fluent English and Portuguese
Hands-on experience with ERP and CRM systems: SAP, Salesforce, HubSpot or similar
Comfortable using AI tools to support sales operations and automate processes
Structured analytical thinking
Strong customer-facing communication
Preferred

Experience using AI tools such as Claude or ChatGPT to automate operational routines
Background in accounts payable or another financial operations function

Compensation package: base salary and performance-based bonuses, CLT employment
Office-first: flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leave
Care & Wellbeing: extended health insurance OMINT Saúde for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice here: https://legal.joom.com/recruitment/JoomPro_Brazil_Job_Applicant_Privacy_Notice.pdf By responding to the vacancy, you acknowledge that you have read our Privacy notice.

## Habilidades

- Sales Operations
- B2B
- Fluent English
- Fluent Portuguese
- ERP
- CRM
- AI Tools
- Analytical Thinking

**Página original:** https://www.123vagas.com.br/vaga/senior-sales-operations-analyst-sao-paulo-sp-119615