# Send Product Operations Manager (Payments) | Portuguese & English

**Empresa:** Customer Intelligence Inc.
**Local:** São Paulo, SP
**Modalidade:** Híbrido
**Contrato:** CLT
**Publicada em:** 2026-11-09

## Descrição

Manager – Send Product Operations
📍 São Paulo, Brazil | Hybrid (2–3 days in office) | 12-month contract | Immediate start

About the opportunity
We’re hiring on behalf of a global leader in payments technology. We’re looking for a detail-oriented Operations Manager to join its Send Product team. This is an operational role, not a development role. You’ll own the enrollment processing for the program and make sure every enrollment complies with complex program rules and regulations.

What you’ll do

- Process and manage program enrollments end-to-end, keeping them accurate and on time
- Read, interpret, and apply guides, manuals, and complex program rules to each case
- Make sure enrollments meet compliance requirements and internal standards
- Find discrepancies, missing information, or risks, and drive them to resolution
- Work with internal teams and stakeholders across regions to unblock enrollments
- Keep clear records and report on enrollment status and operational metrics
- Suggest process improvements that raise efficiency and quality

What we’re looking for

- Previous experience in operations, enrollment or onboarding processing, or compliance-driven roles
- Excellent attention to detail. This is the key skill for the role.
- Strong ability to read and interpret technical documentation, program guides, and regulatory rules
- Background in payments, cards, or the financial services industry (strongly preferred)
- Fluent Portuguese and English (written and spoken)
- Spanish is a plus
- Well organized, able to manage several cases at once under tight timelines
- Clear communicator, comfortable working with global teams

What we offer

- 12-month contract with a global payments company
- Hybrid work model
- Company equipment provided (laptop)
- Competitive compensation in local currency (BRL)
- Immediate start: November 2026

👉 Apply now. We’re reviewing profiles right away and interviews start this week.

## Habilidades

- Operations
- Compliance
- Attention to Detail
- Technical Documentation
- Payments
- Fluent in Portuguese
- Fluent in English

**Página original:** https://www.123vagas.com.br/vaga/operations-manager-sao-paulo-123515